Icron Technical Support
Support
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Warranty
Icron, an Analog Devices brand, warrants that any of its hardware products shall be free from significant defects in material and workmanship for a minimum of two-years from the date of purchase. Icron’s hardware warranty extends to Licensee, its customers, and end users.
The Warranty does not include repair of failures caused by: misuse, neglect, accident, modification, operation outside a normal operating environment, failure caused by service of the device by non-authorized servicers, or failure caused by a product for which Icron is not responsible.
Opening the enclosures or substituting the supplied power supply with a model unapproved by Icron will void extender warranty.
Obtaining Warranty Service
Contact Icron Technical Support within the warranty period to obtain a Return Material Authorization (RMA) number. To begin the warrant process, please fill out our short online form on this page.
Compliance
Our products comply with safety measures, laws, and regulations stipulated by each of the countries we serve when used for their intended purpose.