Level VI Power Adapter and OEM Packaging FAQ
Q1. What is this new Level VI energy efficiency standard?
In February 2014, the US Department of Energy issued a new Notice of Proposed Rulemaking which requires external power supplies to meet a higher energy conservation standard. This new rule increases the minimum energy efficiency requirement and no-load power requirement for power adapters entering the US from Level IV to Level VI standard.
The existing ExtremeUSB® extension solutions with power adapters have been shipping with Level V in order to meet European requirement and to be globally accepted.
Q2. When does the new Level VI energy standard become effective?
The US Department of Energy has stipulated all external power supplies received at the US border be in compliance with the new Level VI standard by February 10, 2016. To allow for transit time, effective February 3, 2016, all North American (US, Canada, Mexico) bound ExtremeUSB extension solutions with power adapters will ship from Icron with Level VI power adapters. Other regions will continue with Level V power adapters until stock is depleted and then will transition to Level VI.
Q3. Will I see a difference in extender performance using the new Level VI adapters?
The new Level VI power adapters will have the same input voltage, output voltage and maximum output current as our existing Level V adapters. You will not see a difference in the product performance.
Q4. How do I differentiate between the Level VI adapters and your existing Level V adapters?
As specified by the International Efficiency Marking Protocol, power adapter manufacturers are required to indicate the energy efficiency level with a Roman numeral marking on the adapter label. Icron’s new Level VI adapters will show “VI” on the adapter label just as the existing Level V adapters show “V”.
Figure 1: Energy Efficiency Level Marking for Level VI
Q5. Which extenders will be impacted and which extenders will not be affected by this change?
ExtremeUSB® extender solutions impacted by this change:
- USB 2.0 RG2201
- USB 2.0 RG2204
- USB 2.0 RG2211
- USB 2.0 RG2212
- USB 2.0 RG2224
- USB 2.0 RG2244
- USB 2.0 RG2304
- USB 2.0 RG2304-LAN
- USB 2.0 RG2304GE-LAN
- USB 3.0 SP3022
ExtremeUSB® extender solution unaffected by this change as these models are bus-powered and do not require a power adapter:
- USB 1.1 RV850
- USB 1.1 RV2850
- USB 3.0 SP3001-15
If you have any questions in regards to the extenders which will be affected by this change, please contact email@example.com or your Account Manager.
Q6. What are the new Level VI adapters’ product specifications?
|Power Adapter||ExtremeUSB® Extender Solution||Power Adapter Manufacturer and Part Number||Icron Part Number for Level VI Adapter||Input Voltage||Output Voltage||Maximum Output Current||Product Datasheet|
|24V||USB 2.0 RG2211
USB 2.0 RG2304
USB 2.0 RG2304-LAN
USB 2.0 RG2304 GE-LAN
|Adapter Technology Co Ltd.
|21-00110||Universal 100-240V AC, single phase. 50 – 60 Hz||+24.0V||1.0A||Available upon request.|
|24V with Locking DC Jack||USB 3.0 SP3022||Adapter Technology Co Ltd.
|21-00114||Universal 100-240V AC, single phase. 50 – 60 Hz||+24.0V||1.0A||Available upon request.|
|5V||USB 2.0 RG2201
USB 2.0 RG2204
USB 2.0 RG2224
USB 2.0 RG2244
|Adapter Technology Co Ltd.
|21-00111||Universal 100-240V AC, single phase. 50 – 60 Hz||+5.0V||3.0A||Available upon request.|
|5V with earth ground||VU5100
(except Japan SKU)
|Adapter Technology Co Ltd.
|21-00112||Universal 100-240V AC, single phase. 50 – 60 Hz||+5.0V||3.0A||Available upon request.|
Table 1: Product Specifications for Icron’s New Level VI Adapters
* The VU5100 and 5200 Japan SKU KVM extenders will have non-grounded power adapters because grounded electrical outlets are not common in Japan.
Q7. Which safety certificates do the new Level VI power adapters have?
Table 2: Safety Certificates for Icron’s New Level VI Adapters
Q8. What does the new packaging look like?
These extenders will be housed in an environmentally friendly brown box without any logo. The dimensions of the product boxes will not change from the existing box size.
We encourage you to adopt the ExtremeUSB branding on your packaging to differentiate your product from lesser solutions, by choosing to add the ExtremeUSB logo on the front flap of your new product box. Figure 2 is an image of the new box, whereas Figure 3 and 4 show an image of the optional new product box with the ExtremeUSB logo. Please contact your Account Manager for more information about this packaging option.
Figure 2: New Box
Figure 3: New Box with ExtremeUSB® Logo on the Front Flap
Figure 4: Side View of the New Box with ExtremeUSB® Logo on the Front Flap
The country of origin information will be updated. The label on the bottom of the extender units will show “Designed in Canada – Made in China” or in some cases, only “Made in China” will be stated due to space constraints. The updated label will impact all extender SKUs as of Feb 3, 2016.
Certain product box inserts will be modified to accommodate the slightly larger Level VI power adapter.
Q9. I am an OEM customer and my packaging is customized for my brand. How will this change impact me?
All OEM products will transition to Level VI adapters (shipping February 3, 2016 for North American SKUs and will be a rolling change for other regions). In regards to packaging changes, please contact your Icron Account Manager or email firstname.lastname@example.org and we will inform you of the exact packaging changes you will be seeing with your products.
Q10. I purchase European/United Kingdom/Australian/Japanese extender SKUs. When will I see these changes?
The transition to the Level VI adapters and the new packaging for SKUs other than North American will be a rolling change based on sell-through of existing power supplies and packaging materials. Therefore, at this time, there is no specific transition date for extenders SKUs other than North America.
Q11. Is there a pricing difference in the products with the new Level VI adapters?
No, there is no pricing difference between extenders with existing Level V adapters and Level VI adapters.
Q12. Is Level VI the globally accepted energy efficiency level?
Yes, Level VI is a globally accepted energy efficiency level. Currently, Level VI is the most stringent and highest level of energy efficiency standard. Regions which require a lower energy efficiency level (e.g. Europe) will accept Level VI power supplies.
Q13. Who is your Level VI power adapter supplier and where are the adapters made?
Icron’s Level VI adapters are supplied by Adapter Technology Co., Ltd, a Taiwan based manufacturer of power adapters. The new Level VI power adapters are made in China.
Q14. Who do I contact if I have a question about the new Level VI adapter or the new packaging?
Please contact email@example.com.
Q15. Can I request non-North American SKUs to be shipped with the new Level VI adapters sooner?
As of February 10, 2016, only the US requires Level VI compliance for power adapters. Due to the fact that Level V adapters are still accepted in all other regions and there are no differences in product performance, non-North American SKUs will transition to Level VI adapters once our current inventory of Level V adapters are exhausted or if other regions increase their compliance standard to Level VI. However, if you would like to have Level VI adapters sooner, you can purchase the Level VI adapters separately. For more information on ordering the Level VI adapters as a stand-alone item, please contact firstname.lastname@example.org.
Q16. What is the part number, description and price for ordering the Level VI adapters individually?
|Icron Part Number||Icron Name||Icron Description|
|21-00110||24V 1A Level VI Power Adapter||24V 1A, Lvl6, Intnl, 2.1mm (ID) plug, IEC320-C7/C8 2-pin|
|21-00111||5V 3A Level VI Power Adapter||5V 3A, Lvl6, Intnl, 1.7mm (ID) plug, IEC320-C7/C8 2-pin|
|21-00112||5V 3A Level VI Power Adapter with Earth Ground||5V 3A (GND), Lvl6, Intnl, 1.7mm (ID) plug, IEC320-C13/C14 3-pin|
|21-00114||24V 1A Level VI Power Adapter with Locking DC Jack||24V 1A, Lvl6, Intnl, 2.0mm (Locking) plug, IEC320-C7/C8 2-pin|
For more information on ordering the Level VI adapters, please contact email@example.com.
Q17. Did you make any changes to the ExtremeUSB extenders in order to comply to the new Level VI adapters?
No, we did not make any hardware change to Icron’s products in order to transition to Level VI adapters.
Q18. Are the existing Level V and new Level VI power adapters interchangeable?
Yes, you can use your extenders which were shipped with the Level V adapters with the new Level VI adapters.
Q19. Do North American customers have to swap out existing Level V power adapters either in inventory or deployed with Level VI?
No. Any extender received in the US prior to February 10, 2016 can continue to use the existing Level V power adapter. Only new extenders received after this date must have Level VI.
Q20. What about Repairs/RMAs? How will they be impacted by the change?
The existing RMA policy still applies. For repairs which will be sent back to the US, extenders with an external power supply will be shipped with a Level VI adapter starting February 3, 2016. For other regions, the repaired unit will be sent back to customers with the same power adapter which was received by our RMA technician unless the power adapter is faulty.